At Williams Machin we listen to our customers. You can trust that we take your feedback onboard. We take pride in what you think we do well, and we learn from what you think we could do better.
If you want to commend one of our agents, please let us know. We take your words, pass them on to the agent, and our Licensee so that good work is celebrated.
If you feel we haven’t delivered on what we promised, let us know and we’ll start an investigation for you. We take all concerns seriously and every complaint is fully investigated by liaising with you and the Licensee.